The Customer Rules by Lee Cockerell {Review and Giveaway}

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Guests to Walt Disney World are immediately struck by the magical hospitality they receive from cast members at every turn. We as guests can thank the amazing and talented thought leader guru, former Disney Executive Vice President Lee Cockerell for that. In his new book, The Customer Rules: 39 Essential Rules for Delivering Sensational Service Mr. Cockerell shares his wisdom with humor and in true Disney style, great storytelling.

Beyond the Attractions: A Guide to Walt Disney World with Preschoolers {2014} by Lisa M. Battista

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Over the holidays I was able to catch up on my Disney reading. Beyond the Attractions: A Guide to Walt Disney World with Preschoolers (2014) by Lisa M. Battista was tops on my list and I was eager to see what new tips I might learn.  I've traveled to Walt Disney World many times with my sons and my sisters children when they were toddlers and preschoolers but times have changed and I was anxious to learn the latest information for trips with my niece and her preschool children.

Planning a trip to Walt Disney World with preschoolers has never been easier.

Ears of Steel: The Real Man’s Guide to Walt Disney World by Bart Scott

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I just finished reading Ears of Steel by Bart Scott and I'm still laughing out loud. Intended for the reluctant male Disney traveler it is every bit as entertaining for woman. While the days of reading out loud to my sons has long past I couldn't help but read passages to them. Even my husband on a long car ride joined in the laughs as I shared parts of this unconventional Disney travel guide with him.

 “Slowly place the book in front of his sloping brow,” Scott advises in a prologue called “Hello, Ladies,” and “you’ll be on your way to the Orlando area before you can wish upon a star.”